World News Tonight (ABC) - 1999-05-11

Channel: malgent

Transcript

Language: English (original, YouTube automatic captions)

[0:03] Was there anything that we would be

[0:04] doing?

[0:05] >> On World News tonight, this Tuesday, the

[0:07] Serbian forces in Kosovo pulling out as

[0:10] advertised or digging in.

[0:12] In Alabama, jackpot justice. $580

[0:16] million in a $1,200 case.

[0:20] In a competitive world, the need for

[0:21] greater productivity. What works and

[0:23] what doesn't. We'll take a closer look.

[0:26] And helping the elderly stay in their

[0:28] homes, the new care managers, part of

[0:30] the revolution in retirement.

[0:39] >> From ABC News world headquarters in New

[0:42] York,

[0:43] this is World News tonight with Peter

[0:45] Jennings.

[0:46] >> Good evening. There's a lot of debate

[0:47] out there today about what is actually

[0:49] happening in Kosovo and what should

[0:50] happen next. For one thing, the Russians

[0:53] and the Chinese now seem to be

[0:55] coordinating their positions that no

[0:57] serious political process to end the

[0:59] fighting and get underway until NATO

[1:02] stops the bombing. And NATO has no such

[1:04] idea, at least as of now. And while the

[1:07] Serbian leader Slobodan Milosevic has

[1:09] said that the current situation enables

[1:11] him to pull out some of the Yugoslav

[1:14] forces from there, NATO says it's all

[1:16] talk.

[1:17] Which is where we start. ABC's John

[1:19] McWethy is at the Pentagon.

[1:21] >> aggressor

[1:22] >> NATO jets bombed targets across Serbia

[1:24] today in part because officials saw no

[1:27] indication that Serb forces were

[1:29] withdrawing from Kosovo.

[1:31] >> Number one, we have seen no evidence of

[1:33] any partial pullout. Number two,

[1:36] a partial pullout would mean a total

[1:38] victory for him.

[1:39] Partial pullout is not acceptable.

[1:41] >> NATO also said if Serb troops begin to

[1:44] leave Kosovo without a clear declaration

[1:47] by Milosevic that all troops are coming

[1:49] out, those retreating forces could be

[1:52] bombed.

[1:52] >> It is not our job

[1:56] to guess what President Milosevic is

[1:58] doing.

[1:59] >> One thing intelligence sources say they

[2:01] see the Serb army doing in Kosovo is

[2:04] digging in, constructing bunkers and a

[2:06] massive trench line along the Albanian

[2:09] and Macedonian border.

[2:12] There is also widespread fighting along

[2:14] that border. Milosevic has claimed his

[2:17] forces had defeated the Kosovo

[2:19] Liberation Army, but US intelligence

[2:22] sources say the rebel force is gaining

[2:24] recruits and arms.

[2:26] NATO's air campaign will soon include

[2:29] bombing missions flown not only from

[2:31] Italy, Germany, Britain, and aircraft

[2:34] carriers in the Adriatic, but also from

[2:36] airfields in Hungary and Turkey. That

[2:39] means air strikes against Yugoslavia for

[2:42] the first time can come from any

[2:44] direction, adding more military pressure

[2:47] for a political settlement. John

[2:49] McWethy, ABC News, the Pentagon.

[2:52] >> The US ambassador to China is worried

[2:54] about another burst of anti-Americanism

[2:55] there as the bodies of three Chinese

[2:57] killed in the NATO bombing come home

[3:00] from Yugoslavia. Today it looked like

[3:02] the worst was over on the streets of

[3:04] Beijing. Ambassador Sasser warned that

[3:07] tomorrow is a critical day. ABC's Mark

[3:09] Litke is in the Chinese capital tonight.

[3:12] >> Today the police finally outnumbered the

[3:15] demonstrators.

[3:16] There were clearly new orders to protect

[3:18] the American Embassy from any more

[3:20] violence.

[3:22] As evidence of just how much the Chinese

[3:24] government has controlled and

[3:26] orchestrated these anti-American

[3:28] protests, by early afternoon

[3:30] demonstrations had dwindled to

[3:33] just a few dozen.

[3:35] For the US and its NATO allies, the

[3:37] China problem has now moved from the

[3:39] streets of Beijing to the diplomatic

[3:42] front.

[3:43] Having become a victim of NATO's bombing

[3:45] campaign, China is now demanding a

[3:47] greater voice in the Kosovo crisis.

[3:50] Today President Jiang Zemin, in a

[3:52] meeting with the Russian envoy to

[3:53] Yugoslavia, declared that NATO should

[3:56] stop the bombing immediately or there

[3:58] will be no solution. The implied threat

[4:01] that China will use its veto power in

[4:03] the UN Security Council to block any US

[4:06] plan for peacekeeping troops.

[4:09] Tonight, whatever relief there is in

[4:11] Washington that anti-American

[4:12] demonstrations have subsided, China has

[4:15] now become a major diplomatic hurdle for

[4:18] any US-sponsored solution in Kosovo.

[4:22] Mark Litke, ABC News, Beijing.

[4:25] >> Well, there's certainly no sign of

[4:26] relief in the region. The chief

[4:27] international war crimes investigator is

[4:29] on her first trip to the edge of the war

[4:32] zone since the bombing started, and

[4:34] today Louise Arbour said that no one,

[4:36] not even the Yugoslav president, is

[4:39] immune from prosecution. Here's ABC's

[4:41] Terry Moran.

[4:44] >> For war crimes investigators looking for

[4:46] witnesses, this is the place to come to.

[4:48] Thousands of these refugees are

[4:50] witnesses to the largest crime scene in

[4:52] the world, Kosovo.

[4:54] Many people here firmly believe that the

[4:56] Serbs they hold responsible for ethnic

[4:58] cleansing in Kosovo will be brought to

[5:00] justice at the International War Crimes

[5:02] Tribunal.

[5:04] "They have to be condemned and expelled

[5:05] from Kosovo," says this man.

[5:08] And his friend adds, "And they must be

[5:09] taken to the Hague Tribunal."

[5:12] Louise Arbour, the prosecutor, says she

[5:14] has come to Macedonia to lead an

[5:15] investigation that will not disappoint

[5:17] them.

[5:18] >> Part of the challenges are to live up to

[5:21] the expectations that we will in fact

[5:23] behave as you would expect of a domestic

[5:25] law enforcement operation.

[5:27] >> But the tribunal has a tiny staff, only

[5:29] about a half dozen investigators on the

[5:31] ground in Macedonia and about the same

[5:33] number in Albania. And they must catalog

[5:35] thousands of stories.

[5:37] One thing the tribunal needs here in

[5:38] Macedonia is security, both for its

[5:40] investigators and for the refugees to

[5:42] come forward and tell their stories. So,

[5:44] the tribunal's prosecutor has asked the

[5:46] Macedonian government for help in

[5:48] establishing a series of safe houses

[5:50] where testimony could be taken in

[5:52] confidentiality.

[5:53] Investigators have also drawn up this

[5:55] standard form for interviewing refugees,

[5:57] which asks about the reasons for flight

[6:00] and whether interviewees would be

[6:01] willing to testify against their

[6:03] attackers.

[6:04] But no matter how many refugees they

[6:06] talk to, prosecutors also want the

[6:08] physical evidence from the crime scenes

[6:09] themselves. And so if and when any

[6:12] peacekeeping forces go into Kosovo, war

[6:15] crimes investigators are demanding to go

[6:17] along with them.

[6:18] Terry Moran, ABC News, Skopje,

[6:20] Macedonia.

[6:22] >> When we come back, we'll go on to the

[6:23] other news. There's an enormous jury

[6:25] award in Alabama. And now some people

[6:28] who say enough is too much.

[6:30] And Guardian Angels for the Elderly, our

[6:33] retirement series continues.

[6:38] >> This is World News Tonight with Peter

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[8:02] >> In the news today, another jury in

[8:04] Alabama has decided on another enormous

[8:07] damage award, the largest ever in

[8:09] Alabama this time. The Whirlpool

[8:11] Corporation was ordered to pay more than

[8:13] half a billion dollars to two customers

[8:16] who say they were cheated out of $1,200.

[8:19] And now there's pressure in Alabama to

[8:21] rein in the juries. Here's ABC's Rebecca

[8:24] Chase.

[8:27] >> When 80-year-old George Meriwether found

[8:29] out that he and his daughter were each

[8:31] overcharged $600 for their new satellite

[8:34] dishes, they decided to sue.

[8:36] >> We're not rich people, you know, and it

[8:38] just don't make sense to be cheated like

[8:40] that, and I hope it do send them a

[8:42] message to stop.

[8:43] >> Some message. Their lawyer asked for $6

[8:46] million,

[8:47] the jury decided to give them $581

[8:50] million.

[8:51] >> In America, the best form of consumer

[8:53] protection we have is the threat of a

[8:54] jury verdict.

[8:55] >> The jury's award has added to Alabama's

[8:58] reputation for what critics have called

[9:00] jackpot justice. This man sued BMW for

[9:04] selling him a car without telling him

[9:06] that it had been repainted. An Alabama

[9:09] jury said he deserved $2 million in

[9:11] damages.

[9:13] This couple sued their insurance company

[9:15] claiming they had been cheated out of

[9:17] $12,000.

[9:18] A jury awarded them $25 million. These

[9:22] verdicts in most of Alabama's jury

[9:24] awards have been knocked down on appeal,

[9:27] but today the state legislature took on

[9:29] the issue. Alabama's lieutenant governor

[9:32] says the legislature has to put limits

[9:34] on Alabama's juries.

[9:36] >> We've had so many outlandish awards over

[9:38] the years that we've got to bring it

[9:40] back into a reasonable level.

[9:42] >> Carlisle and her parents believe that

[9:44] this award too will be knocked down.

[9:47] They expect their $1,200 claim to be

[9:49] settled for between 1 and 5 million

[9:52] dollars. Rebecca Chase, ABC News,

[9:55] Greensboro, Alabama.

[9:57] >> In the broader sense on the money

[9:59] tonight, Wall Street. The Dow Jones

[10:00] Industrial Average was up just under 19

[10:02] points to close at 11,026 on the Nasdaq.

[10:06] Stocks were up 40 points. Auto racing is

[10:09] the latest industry to consolidate. The

[10:10] International Speedway Corporation,

[10:13] which owns racetracks and promotes the

[10:14] NASCAR series, is buying Penske

[10:16] Motorsports for 620 million dollars. The

[10:20] deal puts 10 major racetracks under the

[10:22] same ownership and gives the combined

[10:24] company enormous leverage to negotiate

[10:26] for sponsorship

[10:28] and television rights.

[10:30] And here in New York last night, 60

[10:32] million dollars for a bowl of fruit.

[10:35] Sotheby's, the auction house, sold this

[10:37] painting by the French Impressionist

[10:39] Cézanne for 60.5 million dollars to be

[10:42] exact. One of the highest prices ever

[10:45] for a work sold at auction.

[10:48] In a moment, driving the economic boom,

[10:51] rising productivity. We'll take a closer

[10:53] look.

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[13:03] >> Tonight we're going to take a closer

[13:04] look at productivity. When the

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[13:08] it's been for the last several years,

[13:09] productivity, more than ever, can be the

[13:12] key to profit or loss. The Labor

[13:14] Department said today that measured on

[13:16] an annual basis, the nation's

[13:18] productivity rose 4% in the first 3

[13:21] months of the year, which economists say

[13:23] is remarkable. Let us narrow that down

[13:25] to one company and see what a difference

[13:28] a change in productivity can make. ABC's

[13:31] Deborah Wong reports from the Boeing

[13:33] plant in Long Beach, California.

[13:37] >> It wasn't long after they started

[13:39] building the giant C-17 that the company

[13:42] realized it was facing a serious crisis.

[13:44] >> It was in trouble. We were struggling to

[13:46] deliver an airplane. We were late,

[13:48] way behind schedule, probably over cost.

[13:52] >> Things were so bad that the Air Force

[13:54] threatened to cancel production. To save

[13:56] itself, the company took a hard look at

[13:58] how it was building the airplane.

[14:01] It found incredible waste and

[14:03] inefficiency.

[14:04] >> Here's one example of the problem. It

[14:06] used to take mechanics 1 week to attach

[14:08] this part, the winglet, to the plane,

[14:11] but it would take them another week just

[14:12] to gather all the tools and the parts

[14:14] and the documents they needed for the

[14:16] job, which were scattered all over the

[14:18] shop floor.

[14:19] >> Another example, more than 15,000

[14:22] documents were needed to make each

[14:24] plane.

[14:25] >> They would be out here in gigantic

[14:26] bookcases, all in books, and there would

[14:28] be only one copy of that document for

[14:31] the entire aircraft.

[14:32] >> The biggest problem of all, managers did

[14:34] not trust workers to do their jobs.

[14:37] >> We were the bosses. We gave the

[14:39] direction.

[14:42] >> Desperate to solve the problem, the

[14:44] company decided to make some changes.

[14:46] New technology. In the old days, each of

[14:49] the plane's rivets had to be coated with

[14:50] a sealant. Now, self-sealing rivets save

[14:53] time.

[14:54] >> We can usually have this completed in a

[14:57] day. The old way, it would take us

[15:00] almost two to three days.

[15:02] >> Efficiency. All the tools and parts that

[15:05] mechanics need are now right within

[15:07] their reach.

[15:08] >> We put every type of tool necessary to

[15:09] build this aircraft in these boxes.

[15:11] >> Computers. Most of the paperwork is now

[15:13] gone. That saves about 2 hours in the

[15:16] average worker's week. And management.

[15:19] >> But we need to work some overtime.

[15:21] >> The company now trusts workers to manage

[15:23] themselves.

[15:24] >> You give them a little control over what

[15:26] they're doing, they take a little more

[15:27] pride in what they're doing, and you get

[15:29] a lot better product faster.

[15:31] >> The result, production of the C-17 has

[15:33] doubled in the past 2 years. Planes are

[15:36] now being delivered months ahead of

[15:38] schedule with fewer quality problems.

[15:41] All the changes are saving the Air Force

[15:43] $7 billion and producing a better plane.

[15:48] Deborah Wong, ABC News, Long Beach,

[15:50] California.

[15:52] >> The good news pretty much for everybody,

[15:53] but the struggle for greater

[15:55] productivity is not without its wounded.

[15:57] For one thing, in the age of such

[15:59] amazing technology, technology does not

[16:02] always deliver.

[16:04] Here's ABC's Betsy Stark.

[16:07] >> At Eddie Bauer,

[16:08] >> Can I get a stock check, please?

[16:09] >> sales clerks use wireless headsets

[16:12] >> 40 32, do you copy?

[16:13] >> to check sizes, colors, prices, even

[16:16] catalog items without ever leaving the

[16:18] customer's side.

[16:20] >> It speed up the whole process in terms

[16:21] of selling.

[16:22] >> You want onion rings or french fries?

[16:23] French fries.

[16:24] >> At Burger King, a new computer system

[16:26] lets cooks and clerks instantaneously

[16:29] see a customer's order, cutting the

[16:31] drive-thru time by 45 seconds. The

[16:34] computer revolution at its best.

[16:36] >> To make your business succeed.

[16:38] >> Better productivity, bigger profits.

[16:41] But for a growing number of companies,

[16:43] there's been no computer revolution at

[16:45] all.

[16:47] Businesses have invested billions of

[16:48] dollars into the promise of these

[16:50] machines, and many are still waiting for

[16:52] a payoff.

[16:53] >> The cost of staying on the leading edge

[16:55] of technology from a computer standpoint

[16:57] can be tremendous.

[16:58] >> 65 million American workers now have

[17:01] desktop computers that cost around

[17:03] $1,500 apiece. But factor in help desks,

[17:07] >> Are you logged in as yourself into that

[17:09] system?

[17:09] >> software, upgrades, programmers, and

[17:12] more, and that computer can cost a

[17:14] company as much as $10,000 a year. A lot

[17:18] of money considering most workers lack

[17:20] the training to use more than 10% of the

[17:23] computing power at their fingertips.

[17:26] >> A large portion of all the investments

[17:27] made in technology are in fact wasted.

[17:29] >> Companies fearful of falling behind buy

[17:32] new products before their workers have

[17:34] figured out the old. At the Bargetto

[17:36] Family Winery in California, they've

[17:39] just spent $80,000 upgrading their

[17:41] computers to track everything from sales

[17:44] and inventory to wine making.

[17:46] >> Is this going to help us? That's was

[17:48] always my question. And of course it

[17:50] still remains a a big question in my

[17:53] mind because I need to see results.

[17:56] >> Economist Stephen Roach says some

[17:58] businesses could wait a while for those

[18:00] results.

[18:00] >> We have not really figured out how to

[18:02] boost the productivity of the knowledge

[18:04] worker, the creative individual who

[18:07] still delivers on the basis of what's

[18:08] between the ears, not by what they tap

[18:10] on their fingers.

[18:11] >> Machines still are only as smart as

[18:14] their users.

[18:15] Betsy Stark, ABC News, New York.

[18:19] >> Closer look for today. When we come back

[18:20] you could call it political

[18:21] productivity. The Chinese fundraising

[18:23] connection. Johnny Chung was on Capitol

[18:26] Hill today.

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[20:50] >> On Capitol Hill today, the Congress

[20:52] finally heard from Johnny Chung. He's

[20:54] had a lot of attention in the past year

[20:56] as a link between the Chinese government

[20:58] and the Democratic Party. He's already

[21:00] pleaded guilty to making illegal

[21:02] campaign donations.

[21:04] Today, it was time for the details.

[21:06] Here's ABC's Linda Douglas.

[21:09] >> Chung told the committee about his

[21:11] stunning conversation in 1996 with the

[21:14] head of Chinese military intelligence in

[21:16] Beijing, General Ji Shengda. According

[21:19] to Chung, the general said,

[21:21] >> We really like your president.

[21:23] I will give you 300,000 US dollars.

[21:27] You can give it to

[21:29] or use it for your president and

[21:31] Democrat Party.

[21:32] >> Chung took the money, spent most of it,

[21:35] and gave only $35,000 of it to the

[21:37] president and his party. In return, he

[21:39] was able to give Chinese businessmen and

[21:41] government officials the opportunity to

[21:43] rub elbows with President Clinton. Chung

[21:46] charged that Democratic Party officials

[21:48] knew very well what he was doing, but

[21:50] they did not care.

[21:51] >> I now realize that they took my money

[21:55] with a smile

[21:57] and made a fun of me when I turned my

[21:59] back.

[22:02] Today, I have mixed feeling about the

[22:04] president and the first lady, but I

[22:06] can't help

[22:09] but thinking that they used me as much

[22:12] as I used them.

[22:14] >> Chung denied he ever acted as an agent

[22:16] for the Chinese government. Chung blamed

[22:18] the flood of illegal contributions in

[22:20] the last presidential campaign on a

[22:22] political system that is addicted to

[22:24] money. And he told the House members, "I

[22:27] did not create this system, you did."

[22:30] Linda Douglas, ABC News, Capital Hill.

[22:33] >> Just one other item from Washington.

[22:34] Today, the Food and Drug Administration

[22:36] has approved a drug called Paxil to

[22:38] treat an extreme form of shyness, which

[22:41] doctors call social anxiety disorder.

[22:43] Paxil's already prescribed for a variety

[22:45] of mood problems and other anxiety

[22:48] disorders.

[22:49] When we come back, the revolution in

[22:50] retirement, getting professional help

[22:53] for your older relatives when you can't

[22:55] be there.

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[24:33] >> It's the biggest case of the year.

[24:34] >> One of you has to testify.

[24:36] >> And they're going up against one tough

[24:38] lawyer.

[24:38] >> Is he afraid of me?

[24:39] >> In your dreams, pal.

[24:41] >> That's where I'm afraid of you.

[24:42] >> Two new Blues till the season finale.

[24:44] All new NYPD Blue, ABC tonight. Viewer

[24:46] discretion advised.

[24:49] >> Finally this evening, our series on

[24:51] retirement. We might call this the

[24:52] professional family. There are 25

[24:55] million Americans over 70, and the

[24:57] number, as we've said before, is rising

[24:58] pretty quickly. A generation ago, they

[25:00] might have turned to their children when

[25:02] they needed help, but families live

[25:04] farther apart now. Children are busier,

[25:08] which brings us to the professionals.

[25:10] ABC's John Quinones.

[25:13] >> Bill Lampert is 94 years old. Last year,

[25:16] he fell and hurt himself, but his wife

[25:19] didn't call 911 or their son, who lives

[25:22] thousands of miles away. Instead, she

[25:25] called Barbara Harris.

[25:26] >> And everybody was in a panic. They

[25:28] didn't know what to do.

[25:29] I called the doctor. I made the

[25:30] arrangements. I took care of it.

[25:32] >> Harris is a geriatric care manager.

[25:35] >> Hi, Mom.

[25:38] >> Care managers like Barbara Harris help

[25:40] families separated by distance.

[25:42] >> She's our guardian angel.

[25:44] >> They also help people maneuver through

[25:46] the bewildering array of facilities and

[25:48] services that cater to and profit from

[25:52] the elderly.

[25:53] >> Hi, Mr. Lewis.

[25:54] >> A dozen years ago, there were fewer than

[25:56] 20 geriatric care managers in the US.

[25:59] Today, there are 4,000, charging

[26:02] anything from a flat fee to as much as

[26:04] $150 an hour. But consumers are on their

[26:08] own. There are no state or federal

[26:11] standards.

[26:12] >> There are care managers who have put out

[26:14] a shingle simply because they took care

[26:16] of their grandma and they think that

[26:17] they can take care of other people's

[26:18] grandmas, but they really don't have the

[26:21] depth of training and experience, and

[26:23] really it's important to hire highly

[26:25] qualified individuals.

[26:26] >> That's what Jack Levine did. He lives

[26:29] 350 miles from his mother, and a year

[26:31] ago, she developed Alzheimer's.

[26:34] >> She was wearing four layers of clothes.

[26:35] It was 95° outside. It was a crisis.

[26:39] >> He hired Elliot Altman to help his

[26:41] mother, Ruth, stay in her own home as

[26:43] long as possible. Altman found Sonia

[26:46] Washington, a live-in aide.

[26:48] >> My Bonnie lies over the sea.

[26:52] right.

[26:53] >> Sonia is very proactive with Ruth and

[26:56] takes her out and has really become a

[26:58] buddy for her. There is no doubt that

[27:00] when administered properly by

[27:02] professionals, this kind of care can be

[27:04] a lifesaver for the elderly, but it's

[27:06] also of tremendous benefit to their

[27:07] families in the form of peace of mind.

[27:11] >> I'd be on a plane back and forth and a

[27:14] nervous wreck half of the time if it

[27:15] didn't have somebody like Barbara.

[27:17] >> Last week I met Phil.

[27:19] >> So, this is the two of you in what year

[27:21] do you think?

[27:22] >> Well, let me see. That should be in the

[27:24] early about 30, what year Phil? You've

[27:27] got a better memory than I.

[27:28] >> 1931,

[27:29] July.

[27:30] >> Oh, I told you his memory is far better

[27:33] than mine.

[27:34] >> They're still making memories, living

[27:36] right where they want to with a little

[27:38] help. John Quinones, ABC News, Fort

[27:41] Lauderdale, Florida.

[27:43] >> Tomorrow we're going to take a look,

[27:45] glimpse at the future. Everything around

[27:47] us is being redesigned

[27:49] for the older population.

[27:51] That's our report on World News Tonight.

[27:53] Hope you'll join us again tomorrow. I'm

[27:54] Peter Jennings, don't forget Nightline.

[27:56] Goodnight.

[28:06] >> Tomorrow, high-tech products that make

[28:08] the retirement years easier and simply

[28:11] very cool. Watch ABC's World News

[28:14] Tonight with Peter Jennings.

[28:16] >> This has been a presentation of ABC

[28:18] News. More Americans get their news from

[28:21] ABC News than from any other source.

[28:23] abcnews.com now a part of the go