CBS Evening News - 1992-08-13
Channel: malgent
Transcript
Language: English (original, YouTube automatic captions)
[0:00] I thank you and I salute you.
[0:03] >> James Baker says goodbye to diplomacy on
[0:06] his way back into hardball politics. In
[0:09] Bosnia, [music]
[0:10] a sniper attack against a top government
[0:12] official ends up killing an American
[0:14] journalist. And I on America, tonight
[0:18] psychotherapy at work.
[0:20] >> [music]
[0:20] >> This is a much less expensive way of
[0:23] healing wounds than just to get rid of
[0:25] somebody.
[0:28] >> [music]
[0:29] >> This is the CBS Evening News.
[0:34] >> [music]
[0:34] >> Good evening, Dan Rather reporting. As
[0:36] widely expected and reported, James
[0:38] Baker handed in his resignation today as
[0:41] Secretary of State to become once more
[0:43] White House Chief of Staff and leader of
[0:45] the Bush-Quayle re-election campaign.
[0:48] Baker's new job will be tough. Susan
[0:51] Spencer is at the White House to tell us
[0:53] how the president is playing the
[0:54] shakeup.
[0:57] >> Understandably, the spin Mr. Bush put on
[0:59] the Baker move made it sound more like
[1:01] an act of public service than a
[1:03] desperate attempt to get himself
[1:04] re-elected.
[1:05] >> Uh he will help me build on what we've
[1:07] started by developing an integrated
[1:09] second-term program of domestic,
[1:12] economic, and foreign policies.
[1:14] This is a pivotal point in America's
[1:16] journey.
[1:17] >> In his emotional goodbye at the State
[1:19] Department, Baker, too, stressed the
[1:20] need for an agenda for the future,
[1:22] almost sounding as if he were the
[1:24] candidate.
[1:25] >> America must have appropriate new
[1:27] approaches for the changes at home just
[1:29] as we have launched new policies to
[1:32] manage the changes abroad.
[1:34] >> Despite that rationale, Baker said this
[1:36] was one of the most difficult decisions
[1:38] of his life.
[1:39] >> It has really been an honor
[1:41] to serve with you.
[1:43] I thank you and I salute you.
[1:45] >> The president's friend of 35 years, his
[1:47] sometimes tennis partner, is known as a
[1:50] no-nonsense manager and skilled
[1:52] self-promoter. He'll be involved in
[1:54] everything from policy to advertising.
[1:56] But at more than 25 points back, some
[1:59] doubt even Jim Baker can rescue this
[2:01] one.
[2:02] >> The campaign has been a mess.
[2:04] Baker not only has to put that in order,
[2:06] but he has to put a White House, which
[2:07] has kind of been a mess for the last
[2:09] five or six months, in order as well.
[2:11] That's a very, very tall order. It's an
[2:14] awful lot to do in 85 days.
[2:17] >> President Bush said
[2:19] earlier in a famous statement that he
[2:21] would do absolutely anything in order to
[2:23] try and win.
[2:25] Uh and I I think this is sort of in that
[2:28] in that mold.
[2:29] >> And Democrats were eager to point out
[2:30] some unflattering aspects of the Baker
[2:32] record. Support of Iraq before the Gulf
[2:34] War, the SNL scandal when he was
[2:36] Treasury Secretary. None of it fazed
[2:39] delighted Republicans getting ready for
[2:41] their convention.
[2:42] >> I think you'll find that the whole team
[2:44] will pull together a little more
[2:46] effectively because there'll be one
[2:47] unquestioned person in charge of the
[2:50] entire Bush operation. That'll be Jim
[2:51] Baker. And I think uh it's a recognition
[2:54] of the skills and competency uh and
[2:57] experience of Jim Baker in trying to
[2:59] make the team as strong as possible.
[3:02] >> Baker comes on board in 10 days. So,
[3:04] what will his first move be? The betting
[3:06] here is on something fairly dramatic. A
[3:08] new economic strategy, a confrontation
[3:10] with Congress. Whatever it is,
[3:12] Republicans of all stripes are ready for
[3:15] it. Dan?
[3:16] >> Susan, in Houston, the Republican
[3:18] platform writing has been moved to the
[3:20] right. Now, how does Jim Baker's
[3:23] appointment sit with what we'll call the
[3:24] hard right in the Republican Party?
[3:27] >> I think for the moment the hard right is
[3:28] not going to say very much. It's not
[3:30] going to be very fashionable in
[3:31] Republican circles to criticize what is
[3:33] seen really as the one hope that George
[3:36] Bush has for turning this around. Uh Dan
[3:39] Quayle, the administration's chief
[3:41] conservative, uh his office let it be
[3:43] known today that he and Mr. Baker had a
[3:45] very, very nice conversation this
[3:47] morning and that Dan Quayle is firmly on
[3:49] board. I think other conservatives will
[3:51] be right there too as long as something
[3:54] works.
[3:55] >> And what happens at the State
[3:56] Department?
[3:57] >> At the State Department, Jim Baker's
[3:59] deputy Lawrence Eagleburger becomes the
[4:01] acting Secretary of State. He can serve
[4:03] in that job for 120 days without being
[4:05] confirmed. That will take people right
[4:07] through the election. As for whether or
[4:09] not Jim Baker would come back were
[4:11] George Bush be reelected, I think
[4:14] they're being quite coy about it. It
[4:16] seems to most people right now to sort
[4:17] of be putting the cart before the horse.
[4:19] >> Susan Spencer live at the White House.
[4:21] Thanks. The Governor Clinton for
[4:23] President campaign and others are asking
[4:26] whether Baker's departure from the State
[4:28] Department will hurt US foreign policy.
[4:30] Today Governor Clinton himself talked
[4:32] about his own foreign policy views.
[4:34] Richard Threlkeld has our report on
[4:36] that.
[4:38] >> The economy is arguably the big issue in
[4:40] this election, but in Los Angeles today
[4:43] Bill Clinton took on George Bush over
[4:45] what's supposed to be the president's
[4:46] strong suit, foreign policy. In the next
[4:49] 82 days
[4:51] I challenge him to set his vision of our
[4:53] nation's purpose in a dramatically new
[4:56] era against the one I am presenting in
[4:59] this campaign.
[5:01] For in the final analysis, we must have
[5:03] a president ready to think anew
[5:06] in a world that is new.
[5:09] It is time for leadership that is
[5:10] strategic, vigorous, and grounded in our
[5:13] democratic values, not reactive and tied
[5:16] to a status quo
[5:17] that cannot prevail.
[5:19] >> In fact, Bill Clinton and George Bush
[5:21] are not all that far apart on foreign
[5:23] policy specifics. On Yugoslavia, they
[5:26] both want to use the United Nations to
[5:28] get tough on Serbia. About Iraq, both
[5:30] are in favor of getting tough with
[5:32] Saddam Hussein if he won't live up to
[5:34] his peace agreements. And on Israel, now
[5:37] that Washington's giving loan guarantees
[5:39] to the new government of Prime Minister
[5:41] Rabin, there's little for Clinton and
[5:43] Bush to argue about. Even so, Clinton
[5:45] has refused to cede the foreign affairs
[5:47] issue to the White House.
[5:49] >> The Clinton team has decided that they
[5:51] are not going to allow themselves to be
[5:53] put on the defensive
[5:55] to the degree that other Democratic
[5:57] candidates have in the field of foreign
[5:58] policy in the past.
[6:00] >> The big difference Republicans insist is
[6:02] that George Bush has been president and
[6:04] Bill Clinton has not.
[6:06] >> This is not a time to gamble with our
[6:09] future.
[6:10] Uh, and uh
[6:12] uh, electing Bill Clinton
[6:14] uh, president is would be rolling the
[6:16] dice for the American people.
[6:18] >> Clinton's speech today was an attempt to
[6:19] deflect the pasting he's going to get
[6:21] next week in Houston when the
[6:23] Republicans will charge that in foreign
[6:25] affairs he is reckless to which he
[6:27] replies that George Bush is rudderless
[6:30] and so it will go until November.
[6:32] Richard Threlkeld, CBS News, New York.
[6:35] >> The United Nations Security Council
[6:36] voted today to authorize military force
[6:38] if necessary to help victims of the
[6:40] civil war in Bosnia. The vote came as an
[6:43] American journalist, David Kaplan of ABC
[6:46] News, one of the world's best, was shot
[6:48] and killed in Sarajevo.
[6:50] But the United States and its allies say
[6:52] that they are not planning any military
[6:54] action in what used to be Yugoslavia
[6:56] now. At David Martin is at the Pentagon
[6:58] with our report.
[7:01] >> This afternoon the UN Security Council
[7:03] voted to authorize, but by no means
[7:05] guaranteed, the use of force to deliver
[7:07] relief supplies to Bosnia.
[7:09] >> This is not a resolution which is
[7:11] prescribing the use of force. It is
[7:13] merely a resolution which is authorizing
[7:16] it as a last resort.
[7:17] >> Relief flights and occasional land
[7:19] convoys continue to get through on their
[7:21] own in the US along with most European
[7:23] countries remains reluctant to commit
[7:25] the estimated 100,000 troops needed to
[7:28] protect the delivery of supplies.
[7:31] Today there was deadly evidence of what
[7:32] can happen to an American in Bosnia. ABC
[7:35] News producer David Kaplan killed by a
[7:37] sniper's bullet while working on a
[7:39] story. The UN resolution also demands
[7:42] immediate access to detention centers,
[7:44] but in Geneva today a senior US diplomat
[7:47] charged the camps are being cleaned up
[7:49] before Red Cross inspectors can get
[7:51] there. We now know that camp prisoners
[7:54] are being moved from Omarska, Banja
[7:57] Luka, and perhaps elsewhere
[8:00] in an effort to hide the horrors
[8:02] inflicted upon them. A second resolution
[8:05] passed today lays the groundwork for war
[8:07] crimes trials of those alleged to have
[8:09] committed atrocities of which there is
[8:11] already ample and gruesome testimony.
[8:14] This man says he was taken prisoner by
[8:15] Serbian forces.
[8:17] >> They forced the young man to lie down so
[8:19] that they could slit their throats.
[8:26] The ones who tried to run away were shot
[8:30] shot by automatic guns and killed. He
[8:34] pulls
[8:35] his head back by the hair and slits the
[8:39] uh throat.
[8:40] >> An American who was fighting on the
[8:42] Croatian side when he was taken prisoner
[8:44] by the Serbs.
[8:45] >> They beat him with nightsticks with uh
[8:48] with fists, with big
[8:50] big kicks.
[8:52] Um
[8:53] >> You [clears throat] heard the screaming
[8:54] and then what?
[8:55] >> The next morning I saw one taken out in
[8:57] a body bag. So, they beat one to death.
[9:00] >> And then there is ethnic cleansing, the
[9:02] forced expulsion of people from their
[9:04] homes. For these women and children the
[9:06] UN resolutions are too little, too late.
[9:09] David Martin, CBS News, the Pentagon.
[9:12] >> Still ahead on tonight's CBS Evening
[9:14] News, US soldiers may have been [music]
[9:17] poisoned by toxic fires in the Gulf War,
[9:20] and the American dream turns into a
[9:23] nightmare. Homeowners who never expected
[9:25] to live in a ghost town.
[9:29] >> [music]
[9:33] >> At Ford Motor [music] Company, we don't
[9:35] just build quality cars and trucks.
[9:37] >> Assistance Center, how may [music] I
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[9:39] >> We build you.
[9:41] >> Our Customer Assistance Department
[9:43] assists over 4,000 [music]
[9:44] people a day on everything from
[9:46] warranties to how to program a keyless
[9:48] entry system. It's part of a whole
[9:50] philosophy at Ford that's rapidly
[9:52] changing the ownership [music]
[9:53] experience.
[9:54] >> Well, it's important to us that you're
[9:55] happy with your car. Thanks for calling
[9:57] Ford.
[9:58] >> Ford Motor Company, [music]
[9:59] quality is job one.
[10:00] >> It's working.
[10:01] >> It's working.
[10:03] >> Here's the problem. You need something,
[10:06] but you can't get it.
[10:08] Because in between is a gap [music]
[10:10] called not enough money. Well, it's easy
[10:13] to bridge that gap from need to get.
[10:15] Just go to First [music] Interstate
[10:16] Bank. Because First Interstate offers
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[10:30] you get what you need.
[10:36] >> Saddam Hussein was out in the Baghdad
[10:38] Bazaar today talking triumphantly about
[10:40] his crackdown on supposedly crooked
[10:43] merchants and government officials.
[10:45] Saddam blames them for the decline in
[10:47] Iraq's economy and is threatening them
[10:49] with execution. Some observers say it's
[10:51] clear that UN economic sanctions, now in
[10:54] their third year, are taking their toll
[10:56] on the Iraqi economy.
[10:58] Some American veterans of the Gulf War
[11:00] say it's taken a toll on their health,
[11:02] and the Veterans Administration said
[11:03] today it will step up efforts to deal
[11:05] with a mysterious illness. Scott Pelley
[11:08] tells us about it.
[11:11] The disastrous oil fires of Kuwait may
[11:13] have poisoned hundreds of Gulf veterans
[11:15] who now appear to be suffering a
[11:17] crippling reaction to the toxic smoke.
[11:20] The problem is so large, the Veterans
[11:22] Administration will soon announce the
[11:24] opening of new clinics to diagnose the
[11:26] disease.
[11:27] >> No strength, energy, or stamina.
[11:30] >> You started feeling these symptoms even
[11:31] while you were there?
[11:33] >> Absolutely.
[11:33] >> And Mary Lane is only getting worse. She
[11:36] was an Army medic, now suffering chronic
[11:39] fatigue and nerve damage.
[11:41] >> My hand motor function has gone. You
[11:44] know, my hands won't do what I tell them
[11:46] to do.
[11:47] >> Those symptoms are familiar to Gary
[11:49] Zuspann, a sailor stationed in the Gulf
[11:51] who has evidence of hydrocarbons in his
[11:54] blood.
[11:55] >> I was I had drug stuff in my body I
[11:58] can't pronounce.
[11:59] >> The military now acknowledges that many
[12:01] Gulf War veterans have come home with
[12:03] the same mysterious symptoms. There are
[12:05] at least 300 cases now being
[12:08] investigated by the military, and there
[12:10] could be many more being treated by
[12:12] civilian doctors.
[12:14] >> How large it will be is is just too
[12:16] early to tell.
[12:17] But we need to get out in front of this
[12:19] issue and not have a repeat of Agent
[12:21] Orange in the Vietnam War.
[12:23] >> The toxic potential of the fires is no
[12:25] surprise. The Pentagon studied the
[12:27] problem before the war began. Still, the
[12:30] Army is not ready to blame the fires for
[12:32] the illness. The Army told CBS News
[12:34] today there is no clear evidence of a
[12:37] single common exposure. We will make
[12:39] every effort to find the answer. The
[12:42] Veterans Administration is taking action
[12:44] today.
[12:45] >> Effective immediately, any veteran with
[12:47] symptoms of this disease will be
[12:51] admitted to a VA hospital for a
[12:52] comprehensive exam with an emphasis on
[12:55] toxicology.
[12:56] >> The VA will also set up three special
[12:58] clinics, one on each coast and another
[13:01] in Texas. A step forward for those who
[13:03] have gone undiagnosed for months.
[13:05] >> I
[13:07] have the very strong gut feeling that
[13:09] the future is eminent death.
[13:12] >> The disease appears to progress over
[13:14] time. It is likely months of study will
[13:17] be needed before these veterans learn
[13:19] whether they are the final casualties of
[13:22] Desert Storm.
[13:24] Scott Pelley, CBS News, Dallas.
[13:27] >> Coming up next, an Amtrak passenger
[13:29] train derails and there is evidence
[13:31] [music] of possible sabotage.
[13:39] >> Suddenly, vitamins are all over the
[13:40] news.
[13:41] >> Fact is, two out of three adults don't
[13:43] get [music] all that's recommended in
[13:45] their diets.
[13:45] >> Two out of three?
[13:47] >> Wonder if I'm getting the vitamins I
[13:48] should.
[13:50] >> There is a cereal though that has 100%
[13:51] [music]
[13:52] of 10 essential vitamins. Whole grain
[13:55] Total.
[13:56] >> Of course.
[13:57] >> Just one bowl gives you a full day's
[13:59] [music] allowance of these vitamins.
[14:02] Total. One bowl, 100%.
[14:05] >> With all the vitamins I use, I'm eating
[14:06] [music] Total.
[14:07] >> Of course.
[14:09] >> Ordinary pickles are cooked and most
[14:11] don't snap. [music]
[14:12] Not Claussen.
[14:14] They're packed fresh and stored cold.
[14:16] [music]
[14:16] So, they're always crisp and delicious.
[14:19] Taste the difference. Cold, crisp,
[14:22] Claussen.
[14:23] >> I wear a partial. This
[14:25] >> lateral incisor.
[14:26] >> I lost this tooth.
[14:26] >> If you wear partials, you know what
[14:28] you've lost. But, here's what you've
[14:29] really been missing. New Polident for
[14:31] partials with the power to clean the
[14:33] pearly part and the metal part in just 5
[14:35] minutes. So, get new Polident for
[14:37] partials.
[14:42] >> It seemed like the rain would never
[14:43] stop. I mean, I could feel the dampness
[14:45] in my bones.
[14:47] For the first time since my doctor said
[14:49] I had a touch of arthritis.
[14:51] >> He had some pain, so we called the
[14:53] doctor and he recommended the extra
[14:55] strength Tylenol.
[14:56] >> That's right.
[14:57] >> With all the choices [music] for your
[14:58] arthritis pain, well, I was surprised.
[15:01] >> Well, the Tylenol worked. The pain
[15:02] cleared up.
[15:03] >> A lot sooner than I would have.
[15:05] >> Tylenol. Arthritis [music] pain relief
[15:07] from the name you trust.
[15:08] >> Nothing could disturb the tranquility of
[15:10] this rural community, right? Wrong.
[15:12] 100,000 bikers on Harleys have invaded
[15:15] this town with a vengeance. Watch Street
[15:16] Stories tonight.
[15:20] >> The Defense Department is cutting more
[15:22] jobs. The Pentagon said today it will
[15:24] close or cut back operations at 70 more
[15:27] bases overseas over the next 3 years.
[15:29] All told, the cuts announced since 1990
[15:32] now involve more than 600 military bases
[15:34] overseas.
[15:38] Now, from around the world, more CBS
[15:40] News. Investigators on the scene of an
[15:42] Amtrak derailment in Virginia say there
[15:44] is evidence a switch may have been
[15:46] vandalized and set the wrong way before
[15:49] the train jumped the tracks last night.
[15:51] 70 people were injured. A federal grand
[15:54] jury in New York has indicted Colombian
[15:56] drug boss Pablo Escobar, charging him
[15:58] with bombing an Avianca jetliner in
[16:01] 1989. 110 people were killed, including
[16:04] two Americans. Escobar escaped from a
[16:06] Colombian prison last month.
[16:09] In Washington, the government is out
[16:10] with a new AIDS awareness campaign ads
[16:13] aimed at getting young people to see a
[16:15] link between drugs, unsafe sex, and
[16:18] AIDS.
[16:20] >> Get high, get stupid, get AIDS.
[16:23] >> And in Australia, rescuers are trying to
[16:26] free a whale trapped in fishing nets.
[16:28] The 50-ton animal is not cooperating.
[16:32] Sticking with us now for more CBS
[16:34] Evening News. Eye on America tonight,
[16:36] help for corporate managers who can't
[16:38] manage to get along.
[16:43] >> To really [music] be sure that you know
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[17:15] >> It was unreal. You woke up with morning
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[17:21] for breakfast and instead of minty
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[17:24] >> Where's my Scope?
[17:25] >> there was something from the medicine-y
[17:26] mouthwash. It looked blue, but it still
[17:29] smelled somewhat medicine-y.
[17:31] >> I need my Scope.
[17:32] >> It's okay. Relax. It was all [music] a
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[18:01] >> It's night and day the difference
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[18:05] Correctol is the gentlewoman's laxative
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[18:16] >> From Washington, an exclusive interview
[18:18] at home with [music] Vice President Dan
[18:20] Quayle and wife Marilyn, tomorrow on CBS
[18:23] This Morning with Harry Smith and Paula
[18:24] Zahn.
[18:27] >> There are new signs that Ross Perot is
[18:29] still trying to be a political player
[18:31] even though he abruptly quit the
[18:32] presidential campaign last month.
[18:34] Appearing with Harry Smith and Paula
[18:36] Zahn on CBS This Morning, Perot said
[18:37] again today he will not endorse
[18:39] President Bush or Bill Clinton. Perot
[18:42] did compare the candidates on the
[18:43] economy.
[18:45] >> Bill Clinton's economic plan, at least
[18:47] he has one. President, to my knowledge,
[18:49] doesn't have one yet. I hope they'll put
[18:50] together a good one. I'm sure Jim Baker,
[18:52] who's a good, world-class, first-class
[18:54] guy, will have everything nailed down
[18:56] pretty fast, and there will be one. I
[18:58] hope it's hard. I hope it's specific. Uh
[19:00] I think uh Governor Clinton's plan is
[19:03] one that has a broad, you know, it's
[19:04] it's it's sort of a candy store plan. I
[19:07] would urge him, and I mean this in a
[19:08] constructive way, let's really tighten
[19:10] it up. Let's put the pain in there.
[19:11] There's got to be shared pain because we
[19:14] have so overspent our capability.
[19:16] >> A report from the Congressional Budget
[19:18] Office today says the US economy is
[19:20] still trying to struggle out of
[19:22] recession and could slip back in. This
[19:25] report predicts the recovery will
[19:27] continue but that it will be slow. One
[19:30] reason for that, so this report says, is
[19:33] a glut of office space that will
[19:35] continue to hurt the US construction
[19:37] industry.
[19:38] It isn't just unused office space that's
[19:41] hindering the economy. As correspondent
[19:43] Juan Vasquez reports, the problem is a
[19:45] lot closer to home than that.
[19:49] >> In South Florida, where new home sales
[19:51] have fallen 40% in the last 3 years, the
[19:54] recession is leaving a scar in what were
[19:56] supposed to be middle-class
[19:58] neighborhoods. As home builders run out
[20:00] of credit, home buyers are left
[20:02] stranded, their developments not
[20:04] finished.
[20:05] >> This is not the American dream.
[20:07] That's a joke.
[20:08] There is no American dream anymore.
[20:11] We have to live
[20:13] in ghetto area. I live worse today than
[20:17] my parents did.
[20:20] That's not right.
[20:21] >> It's happening to more and more home
[20:22] buyers. As developers stop building,
[20:25] Americans like Linda DeNapoli who plowed
[20:27] all their savings into their homes
[20:29] suddenly find themselves living in a
[20:31] bleak landscape of forgotten real
[20:34] estate.
[20:35] The collapse of the economy and the
[20:37] savings and loan debacle have forced a
[20:38] lot of home builders to abandon their
[20:40] projects for lack of financing. The
[20:43] result, urban ghost towns with rows of
[20:45] half-finished homes like this one.
[20:48] In South Florida, 25 major home builders
[20:51] have gone under in the last 2 years.
[20:53] Developers say it's not their fault.
[20:55] Only 2 years ago, Hector Garcia had been
[20:57] named home builder of the year by the
[20:59] Latin Builders Association. But when his
[21:02] bank went under, Garcia went with it.
[21:05] >> I found myself
[21:07] with
[21:08] a contract from a failed bank to fund my
[21:12] project. But the
[21:14] but but I had no one to provide me with
[21:18] the funds.
[21:19] >> Miami police officer Ray Chaney bought
[21:21] from another developer who went out of
[21:23] business. Today, the backyard of his
[21:25] home leads to a wilderness of decaying
[21:27] houses.
[21:28] >> You you kind of picture the American
[21:29] dream. You got nice house, a nice
[21:31] neighborhood. Your kids can go ride
[21:33] around on on the bicycles up and down
[21:34] the street. Well, my kids can only go so
[21:36] far.
[21:37] >> For some in the middle class, the dream
[21:40] has become a trap.
[21:41] >> I don't want to be here any longer.
[21:43] I'm tired of it, and I can't do anything
[21:46] about it.
[21:47] So, my hands are tied.
[21:49] >> They would sell if they could find a
[21:51] buyer, but nobody wants to live in a
[21:53] ghost town.
[21:55] Juan Vasquez, CBS News, Miami.
[22:01] >> [music]
[22:07] >> I usually eat Kellogg's Raisin Bran.
[22:09] This is Total Raisin Bran? It's got lots
[22:11] of 100% of a lot of vitamins and
[22:13] minerals. A lot of them. And Kellogg's
[22:16] only has one. I would buy Total Raisin
[22:18] Bran even without a coupon.
[22:20] >> Total Raisin Bran with the Total
[22:21] Difference.
[22:22] >> Doctor.
[22:23] >> Is it right for me?
[22:24] >> Habitrol. It's a patch.
[22:25] >> You know the patch? Habitrol. You know.
[22:28] Habitrol.
[22:29] >> It's a patch.
[22:30] >> Habitrol.
[22:30] >> Habitrol.
[22:31] >> Habitrol nicotine transdermal system,
[22:34] available by prescription only.
[22:36] >> Thank you, doctor.
[22:38] >> Presenting the new Jeep.
[22:40] Here's the inside.
[22:43] >> [music]
[22:44] >> Here's the outside.
[22:47] The bottom.
[22:49] The top.
[22:53] Here it is by itself.
[22:56] >> [music]
[22:58] >> Here it is with its competition.
[23:09] >> So, in my interview, they told me how
[23:11] Dow can take [music] all this coal and
[23:13] turn it into clean burning gas.
[23:15] >> Wouldn't that cut down on acid rain?
[23:16] >> You got it.
[23:17] >> Sounds like one serious job, son. I just
[23:19] wish it wasn't so far away.
[23:23] >> Go mission, [music] Mike.
[23:24] >> Hey.
[23:25] Take care of this for me.
[23:30] >> [music and singing]
[23:30] >> Son, show them what you got.
[23:36] >> [music and singing]
[23:38] >> It's nothing serious. It only wakes me
[23:39] up a couple of times a week.
[23:42] It really doesn't affect me.
[23:44] I avoid foods that are fried or spicy.
[23:47] I can deal with it. I just take
[23:49] antacids.
[23:49] >> If you have frequent heartburn symptoms
[23:51] like acid indigestion or burning in the
[23:53] chest, talk to your doctor. These may be
[23:55] signs of a serious medical problem. Your
[23:57] doctor has treatment plans that can
[23:59] help.
[23:59] >> It's only heartburn. I should learn to
[24:02] live with it.
[24:03] Right?
[24:04] >> Frequent heartburn isn't it time you
[24:06] talk to your doctor?
[24:11] >> Well, what's it like at your job?
[24:13] Everybody happy, getting along, or is
[24:15] there a little friction? Everyone going
[24:17] at each other?
[24:18] Maybe your company needs some
[24:20] professional help.
[24:22] Bill Lagattuta reports tonight's Eye on
[24:24] America, working it out at work.
[24:27] >> Where are you going with that coffee?
[24:28] >> What you're watching is no ordinary
[24:30] business meeting. The executives of this
[24:33] big corporation are not talking profits
[24:35] or margins or markup. Rather,
[24:38] >> observations, thoughts, feelings.
[24:40] [snorts]
[24:41] >> Feelings in the boardroom? Yes, the
[24:44] entire management of this firm has
[24:46] placed itself in group therapy.
[24:48] >> I need to be more flexible. I have to be
[24:50] more direct with Steven. I'm not
[24:52] particularly a trusting person.
[24:54] >> Change is very difficult to sustain.
[24:56] >> Welcome to Sugar Foods.
[24:59] It's a $150 million firm whose main
[25:02] product is a well-known sweetener. But
[25:05] among the top management at Sugar, there
[25:07] has been a lot of bitterness.
[25:09] >> We were having some difficulties with
[25:11] people talking to each other.
[25:13] >> Donald Tober, the chairman, was on the
[25:15] verge of firing two of his vice
[25:17] presidents because they couldn't get
[25:18] along. Instead, he left New York, flew
[25:22] out to the company office in California,
[25:24] and got everyone some help from the
[25:26] newest breed of corporate consultant,
[25:29] the psychologist.
[25:30] >> And so he felt that he needed to really
[25:32] nurture that relationship in
[25:34] >> The job is not unlike treating a
[25:36] dysfunctional family.
[25:38] >> Our situation had gotten so bad that
[25:39] >> That's Tony from sales, whose feud with
[25:42] John from marketing started all of this.
[25:45] >> If it wasn't already having an impact on
[25:47] the bottom line, it was close to having
[25:49] an impact on the bottom line.
[25:50] >> Sooner or later, you guys are going to
[25:52] >> Like each member of the team, Tony
[25:54] agreed to undergo hours of individual
[25:56] therapy.
[25:57] >> But you're telling me that I was more of
[25:58] the instigator.
[25:59] >> What Tony learned was that John thought
[26:01] of him as a bully. John learned he was
[26:04] too withdrawn.
[26:05] >> Just be more, um, open.
[26:08] >> Getting their corporate heads straight
[26:10] would cost Sugar Foods more than
[26:11] $100,000,
[26:13] but company president Steven Odell says
[26:15] compared to the cost of finding and
[26:17] training replacements,
[26:19] >> this is a much less expensive way of
[26:22] healing wounds than just to get rid of
[26:24] somebody.
[26:25] >> As more companies try this approach,
[26:26] there is a controversy. Who owns the
[26:29] deeply personal information told to a
[26:31] corporate therapist? Employees revealing
[26:34] things about themselves they may not
[26:36] want the boss to know.
[26:37] >> Who's the patient when the company hires
[26:39] the psychologist? That psychologist
[26:41] wasn't hired to treat you. That
[26:43] psychologist was hired specifically to
[26:45] advise the employer.
[26:46] >> Attorney Brad Seligman says beware,
[26:49] unscrupulous employers could use the
[26:51] information from psychiatric tests
[26:53] against a worker. The counselors at
[26:55] Sugar Foods say that would not happen
[26:58] here.
[26:58] >> There is a line that we don't cross with
[27:00] personal information even with the
[27:02] owners.
[27:03] >> But not everyone on the company team was
[27:05] so sure.
[27:06] >> They went too much into my personal
[27:07] life. Originally I refused to answer
[27:09] those questions. But I was told you have
[27:12] no choice, you have to answer them.
[27:13] >> Jack, the chief financial officer, did
[27:15] participate reluctantly. And in the end
[27:17] it was a good thing. Turns out while
[27:19] Tony and John were busy fighting, Jack
[27:22] wasn't talking to anybody except the
[27:24] chairman.
[27:24] >> Jack didn't go to any of the social
[27:26] functions. He just refused to go.
[27:27] >> He was absolutely wrong. You want to fit
[27:29] in this company, do the company culture.
[27:31] >> Mhm.
[27:32] >> And I think it's a perfect thing.
[27:33] >> He's going to need some ongoing
[27:35] coaching.
[27:36] >> Apparently I'm close-minded.
[27:39] Uh
[27:40] so I'll try to work on that.
[27:42] >> So it goes at Sugar Foods these days.
[27:44] Jack's trying to be a little less stiff,
[27:47] Tony less belligerent, John more
[27:49] aggressive.
[27:50] >> Yeah.
[27:50] >> For the moment, crisis diffused. The
[27:52] chairman is on his way back east hoping
[27:55] of course all this new enlightenment
[27:57] will produce greater profits.
[27:59] >> We have a hell of a team.
[28:00] >> In Los Angeles, Bill Agatuta for Eye on
[28:02] America.
[28:04] >> And that's part of our world tonight.
[28:06] Don't forget Street Stories coming up on
[28:08] this CBS station tonight at 9:00, 8:00
[28:11] Central Time. Big Ed Bradley on Street
[28:13] Stories.
[28:14] Dan Rather for the CBS Evening News.
[28:16] Thanks for joining us. See you tomorrow.
[28:18] Goodnight.
[28:23] >> [music]
[28:30] [music]
[28:39] >> Experience [music]
[28:41] CBS News.
[28:43] >> Houston's hot, but George Bush is
[28:45] feeling some heat, too, from his own
[28:46] party. [music] Can he take it? Texans
[28:48] are going to tell us. Eye on America
[28:50] tomorrow on the CBS Evening News.
[28:53] >> [music]
[28:53] >> This is CBS.
[28:56] >> The annual Hawaiian Day Sale aggression
[28:58] forward means big savings. Total ex-